Metro Housing addresses and prevents homelessness in
Boston by providing supports and services for families and
individuals and helps them move along the pathway from
homelessness to housing stability to economic security.

Humanitarian

Social Impact

Metro Housing|Boston

Metro Housing|Boston's headquarters in Boston, MA, United States

Christopher T. Norris

Natalie Valverde

Saoire Duffy

Jeff Landis

Jennifer Shaw

Xander Brehm

Jessica Fratoni

Steven Farrell

The Operations Management Team at Metro Housing|Boston plays a crucial role in ensuring the organization's efficiency and effectiveness by overseeing various operational processes. This team manages financial aspects, program implementation, and quality assurance, while also enhancing communication and outreach efforts. By leveraging data and evaluation, they support continuous improvement initiatives aimed at delivering comprehensive, impactful services that help individuals and families transition from homelessness to stable housing.

Operations Management Team

The Housing Support Team at Metro Housing|Boston is dedicated to assisting families and individuals facing housing instability. This team, comprising housing advocates, program specialists, case managers, and a property owner resource manager, provides personalized support and resources, guides clients through the housing process, ensures fair housing practices, and collaborates with property owners to secure sustainable housing solutions. Their collective goal is to empower clients on their journey toward stable housing and economic security.

Housing Support Team

The Leadership Team at Metro Housing|Boston collaborates to set strategic direction and drive organizational effectiveness, focusing on impactful program development and resource management. Each member brings expertise in finance, operations, human resources, communications, outreach, and federal programs, ensuring coordinated efforts to prevent homelessness and promote housing stability for families and individuals in the community.

Leadership Team

The Financial Assistance Team at Metro Housing|Boston plays a crucial role in providing financial support to individuals and families facing housing instability. They manage various programs designed to alleviate immediate financial burdens, such as emergency rent and utility assistance, while also offering guidance on long-term financial planning and resources to promote economic security. Through collaboration and strategic management, the team ensures that clients have access to the essential financial resources needed to achieve housing stability.

Financial Assistance Team

The Human Resources Team at Metro Housing|Boston supports the organization's mission by fostering a positive workplace culture and ensuring effective talent management. They handle recruitment, employee training, and development, while also managing benefits and compliance, all aimed at equipping staff to better serve individuals and families on their journey from homelessness to housing stability.

Metro Housing|Boston

Org chart

Teams

Operations Management Team

Housing Support Team

Leadership Team

Financial Assistance Team

Human Resources Team

Offices

Metro Housing|Boston

Org chart

Teams

Operations Management Team

Housing Support Team

Leadership Team

Financial Assistance Team

Human Resources Team

Offices

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