Heidi Spring is an accomplished professional with extensive experience in managerial roles at Metrolinx since August 2010, specializing in operational readiness, communications, workforce planning, and scheduling within the rail transportation sector. Prior to this, Heidi held positions at Woodbine Entertainment Group as a Workforce Scheduler and Sam's Club as Front End Manager, where responsibilities included employee management, scheduling optimization, and customer service resolution. Heidi's educational background includes studies at Seneca Polytechnic from 2017 to 2019 and Durham College from 2003 to 2005.
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