Ryan Abbott

Ryan Abbott, MBA, PMP, is an accomplished professional with extensive experience in change management, business transformation, and customer success across various industries. Currently serving as Senior Manager of Capital Program Business Transformation and Engagement at Metrolinx, Ryan previously held roles as Senior Change Management Consultant for the City of Toronto and Director of Training and Facilitation at The Value Builder System™, among others. Ryan's expertise includes designing and implementing change management strategies, enhancing customer success initiatives, and training professionals to optimize software adoption. With a strong academic background, including an MBA from Queen's University and ongoing professional development at Schulich ExecEd, Ryan has successfully led numerous strategic projects focused on improving organizational efficiency and stakeholder engagement.