Sean Bourke is currently the Manager of the Integrated Contact Centre at Metrolinx, overseeing customer support projects and striving to enhance service experiences through research and feedback. They have held various roles in customer service, such as Customer Care Coordinator at GO Transit and Operations Coordinator at PRESTO, where they prioritized customer satisfaction and operational efficiency. Sean also served as Customer Service Regional Manager at The Home Depot Canada, collaborating on service improvement initiatives. They hold a Bachelor's Degree in Economics from the University of Windsor and are pursuing Project Management at Durham College.
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