Suman K. is an accomplished professional with extensive experience in operations technology and project management. Currently serving as Manager Operations Technology and Business Process Manager at Metrolinx since May 2014, Suman K. oversees the Service delivery team for PRESTO services to transit agencies and governs IT service management processes. Prior experience includes a role as Senior Business Analyst/Project Manager, where Suman K. led complex projects, managed vendor activities, and developed technology strategies to enhance operational effectiveness. Prior to Metrolinx, Suman K. worked at Rogers Communications as a Project Manager, where responsibilities included developing project plans and managing project scope. Suman K. holds a Bachelor's degree in Electronics from the University of Mumbai and a Project Management certification from PMI.
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