Yan Poon is an experienced IT professional with a comprehensive background in systems engineering and administration. Currently serving as an Enterprise Systems Engineer at Metrolinx since March 2014, Yan has held various roles including Network Engineering Specialist and Network Administrator, where responsibilities included managing Active Directory for over 3000 users, troubleshooting mission-critical incidents, and overseeing the migration to VOIP systems. Previous positions include System Administrator and IT System Support at Yee Hong Centre for Geriatric Care, focusing on software deployment, infrastructure upgrades, and cross-departmental project implementations. Yan's educational credentials include CCNA, MCSA: Windows Server 2012, VMware Certified Associate, and ongoing ITIL Foundations studies.
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