Jonathan Beard is a seasoned professional with 25 years of experience in the Contact Center industry, spending the last 15 years leading Care Team Members in Lubbock, TX across ISP and Banking sectors. They previously held roles as a Technical Supervisor at Altice USA and a Technical Support Supervisor at Suddenlink Communications. Jonathan served as Team Manager at Wells Fargo from 2018 to 2024 and as NOC Supervisor at Vexus Fiber from 2024 to 2025. Currently, they are the NOC Manager at Metronet, where they continue to drive success and growth within their teams.
Location
Lubbock, United States
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