For over thirty years, MetroPlus Health Plan has served eligible New Yorkers, providing excellent health care at little to no cost. MetroPlus, a wholly-owned subsidiary of NYC Health + Hospitals.

Our network includes over 27,000 primary care providers, specialists and participating clinics. We are nearly half a million members strong and have members all throughout New York, including Staten Island. 

Our skilled and dedicated employees reflect our membership. They come from all over the tri-state area and beyond, and are committed to assuring access to quality comprehensive health care, health education and customer service to our members. 

Our Mission:

We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system.

Our Vision:

To be the number one plan of choice for the communities we serve.

Our Core Values:

Be caring and compassionate to all
Be customer-powered: Align daily actions to positive, impactful customer experiences; connect with internal and
  external customers
Be proud of what we do: Take ownership and accountability; be solutions driven
Act as a team: Build trust, empower others, and champion transparent communication
Thrive with change: Spark and support innovation, and transform our business through technology and data

MetroPlus Health Plan

This department focuses on overseeing and enhancing quality management processes and analytics to ensure high standards are maintained.

Quality Management

This department focuses on analyzing data, developing data solutions, and maintaining data infrastructure to support informed business decisions.

Data Analytics

This department focuses on managing and facilitating child welfare programs, including foster care and support for families.

Child Welfare Services

This department oversees the advising and management of health benefits programs and policies.

Health Benefits Management

This department focuses on driving revenue through customer acquisition and brand promotion.

Sales and Marketing

This department focuses on enhancing sales growth and optimizing field operations.

MetroPlus Health Plan

Org chart

Teams

Quality Management

Data Analytics

Child Welfare Services

Health Benefits Management

Sales and Marketing

Sales Operations

Offices

MetroPlus Health Plan

Org chart

Teams

Quality Management

Data Analytics

Child Welfare Services

Health Benefits Management

Sales and Marketing

Sales Operations

Offices

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