Ann Godin is a Customer Success professional with over 10 years of experience in SaaS, Security, and Networking Solutions. Currently serving as the Director of Strategic Engagement and Transformation at MetTel, they emphasize driving customer adoption, retention, and ROI. Previously, they held key roles at VMware, AT&T, and New Horizon Communications, where they successfully managed multi-million dollar accounts and collaborated with cross-functional teams to enhance customer experiences. Ann is pursuing a B.S. in Marketing and an A.A.S. in Biology at the Rochester Institute of Technology.
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