Seth Stewart has over 15 years of experience in various leadership roles in the telecommunications industry. Seth is currently the Executive Director of Federal Project Management at MetTel, where they lead the management of federal projects. Seth previously served as the Director of Client Experience, where they implemented initiatives to enhance customer satisfaction and received multiple awards for their work. Prior to that, they were the Director of Enterprise Care Operations, overseeing support and account management for enterprise clients. Seth also has experience as a Manager in the same department and was responsible for managing a team supporting Fortune 500 companies. Seth began their career at MetTel as a Contact Center Operations Manager, where they played a significant role in the establishment of the company's contact center. Additionally, Seth has prior teaching experience as a Graduate Teaching Fellow at the University of Oregon.
Seth Stewart holds a Master's degree in Music Composition from the University of Oregon (2009-2011) and a Bachelor's degree, magna cum laude, in Music Composition from the University of Utah (2004-2008). Seth also obtained a Professional Master's Degree from Université Lumière Lyon 2 (2012-2013). Seth Stewart has additional certifications including Tethr Insight Builder Certification from Tethr (obtained year not mentioned) and Becoming Indistractable, Delivering Bad News to a Customer, and Letting an Employee Go from LinkedIn (all obtained in 2019).
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