Troy Simmonds

Troy Simmonds is a seasoned professional in customer management and client experience, currently serving as the Director of the Customer Assurance Program at MetTel since March 2020, where leadership of a team of Account Managers ensures a world-class client experience for the company's largest clients and partners. Prior roles at MetTel include Enterprise Account Manager, focusing on critical issue resolution for significant partners, and earlier positions at Windstream Communications where Simmonds held the roles of Director of Account Management and Customer Advocacy, and Senior Account Manager, emphasizing teamwork and customer relationship enhancement. Additional experience includes sales and account management roles at MarketStar and EcoFruits International. Simmonds possesses a solid educational background with degrees from the University of Utah, Dixie State University, and Salt Lake Community College.