Mathieu Hookham currently serves as a Customer Success Manager at Mews, beginning in July 2024. Previously, Mathieu held various positions at Houzz from October 2021 to July 2024, including Client Success Manager II and Client Success Manager, where responsibilities included managing a large portfolio of Pro+ clients, optimizing client profiles, and consistently exceeding retention and revenue targets. Prior experience includes roles as Assistant Manager and Sales Advisor at Vodafone, focusing on store management and team leadership, as well as an Account Executive and Customer Service Executive at Booking.com, emphasizing partner relations and customer service excellence. Mathieu's educational background includes multiple Bachelor's degrees in Language Interpretation and Translation from institutions in Belgium.
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