Onafriq
Concepta Nakajooga is a Customer Support Agent who is passionate about resolving customers’ problems and finding more efficient ways to support them. She is responsible for demonstrating detailed product knowledge when assisting clients, either on the phone or on mail, and sometimes through online training sessions. Her main priority has always been finding ways to serve customers effectively and making sure they enjoy their experience on the system, in the hope of referring others who need similar services. She aims to prioritize customer needs through offering best tips which will help them easily adapt to the platform in order to meet their business goals. Before joining Beyonic, Concepta worked as a Secretary/Political Assistant in Parliament. In her free time, she likes to draw and play board games.
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Onafriq
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At Onafriq, we connect businesses to the continent through our global omnichannel payment network of networks. With a network spanning 40 African markets, Onafriq connects over 500 million mobile money wallets, 200 million bank accounts, and 300,000 agents in Nigeria, enabling domestic and cross-border disbursements and collections, card issuing and processing, agency banking, and treasury services. By connecting global and regional enterprises, mobile money operators, money transfer operators, banks, fintechs, global development organisations, and online and offline merchants, supported by world-class regulatory and compliance capabilities and a strong regional presence in 10 offices in Africa, and others in the UK, US, and China, Onafriq is ushering in a new era of access for people across the African continent and beyond. We unlock access across the continent. Multiplying every day, everywhere. Driving one interconnected economy online and offline. Changing lives, communities, countries and our continent. Because where there’s access, there’s growth. For more information, please visit www.onafriq.com or email us at info@onafriq.com