Eric JAMESSE has extensive experience in client management and team leadership across various sectors. At MGEN since July 2016, Eric serves as Responsable Coordination Management, focusing on team coordination and ensuring service quality while developing managerial skills among team leaders. Prior to this, Eric worked at Chronopost from February 2008 to November 2010, holding roles such as Responsable d'équipe clients comptes stratégiques and Responsable d'équipe clients B to B et B to C, where responsibilities included team development and project management for performance optimization. Eric also held a position at SFR from 2000 to 2008 as Responsable de groupe Service Client vente et fidélisation, managing sales advisors and creating sales strategies. Eric holds a degree from Audencia, obtained in 2019, specializing in client relationship center management with high academic distinction.
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