Laure Sanchez has extensive experience in customer service and operations management within various prominent companies. Currently, Laure serves as Directrice centre de services at MGEN since May 2021. Prior to this role, Laure spent nine years at Alptis as Responsable Relation Client. Notable operations management experience includes serving as Directeur des Opérations at American Express Global Business Travel and Customer Service Director at TNT express France, where Laure managed a large team and defined call center strategies. Early career stages involved roles at Jet services, including Responsable Call Center and Adjoint Responsable Call Center, focusing on sales development and process implementation. Laure's educational background includes studies at Ecole de Notariat and at the Chambre de Commerce Espagnole, where Laure earned a Diplôme Supérieur in Languages.
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