mhance
Robert Thompson is a seasoned professional with extensive experience in technical solutions delivery and consulting within various organizations. Currently serving as a Senior Dynamics Consultant at mhance since November 2021, Robert previously held roles as a Consulting Business Analyst at All My Systems Ltd and a Technical Solutions Delivery Specialist at Mitie, where significant contributions included the development of a Chat AI platform and enhancements to B2B systems. Notable achievements encompass deploying a solution reaching 20,000 users and leading a Contact Centre management system remobilization project. Prior roles in local government included managing systems for child protection and education at Calderdale Council and contributing to the Bradford-i project during tenure at Bradford Council. Robert holds a Bachelor's degree in Archaeology from Durham University.
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mhance
A little bit about us: mhance is Microsoft’s Global Nonprofit Partner of The Year for 2023 and a recipient of multiple other awards. Our collaborative approach revolves around developing, implementing, and supporting innovative solutions that drive the digital transformation of our commercial and nonprofit clients. By consistently embracing cutting-edge Microsoft technologies and investing tirelessly in our organisation, we have earned the designation of an "Outstanding" workplace, securing a position among the top 25 technology companies in the UK. Dedicated to delivering success, we prioritise customer satisfaction, currently exceeding 98%. At mhance, our commitment extends beyond transactions; we stand by our clients every step of the way. Acknowledging that expertise is diverse, we openly collaborate with like-minded organisations to deliver world-class Microsoft solutions that efficiently and securely accelerate the achievement of impactful outcomes. In our pursuit of inclusivity, adaptability, and continuous improvement, we actively seek honest feedback to contribute to the enhancement of local, national, and global communities.” If you’d like to know more, please visit our website at http://www.mhance.com or drop us an email at sayhello@mhance.com