Jaclyn Goldstein

Jaclyn Goldstein is a seasoned professional in writing, process improvement, and project management. Currently serving as a Business Process Engineer at MHK, Jaclyn previously excelled as a Technical Writer and Copywriter, focusing on creating user-friendly training materials and updating user guides. With experience as a Quality Analyst and Configuration Analyst, Jaclyn has developed internal systems and conducted thorough analyses to enhance operational efficiency. Their comprehensive expertise is further demonstrated in roles at WellCare Health Plans and as a Project Manager, where they led successful software implementations and managed cross-functional teams.