Joanne Tonsley

Joanne Tonsley (Wittich) is a seasoned senior manager with a robust background in customer experience, product management, and service transformation. Currently serving as a Digital Product Owner - Lending at Santander UK, they prioritize regulatory changes and shape lending features for digital journeys. Previously, Joanne has held significant roles at Barclaycard, including Head of Customer Engagement & Growth and Senior Digital Product Owner, where they led cross-functional teams and drove innovative solutions. Joanne began their career at GE Lighting Operations Ltd. and has developed a strong expertise in project delivery and business analysis throughout their professional journey. They hold a Bachelor's degree in Business Studies from Northampton University.