MIC is a worldwide leading provider of global customs and trade compliance solutions and is dedicated to the development, implementation and support of global customs and trade compliance software solutions. MIC specializes in integrated solutions while leveraging regional and national legal requirements. Our software helps large and small companies grow, comply and compete globally. Currently, solutions are used by more than 700 customers, in 55+ countries, on six continents.


Information Technology

MIC Customs Solutions

MIC Customs Solutions' headquarters in Linz, Austria

Alfred Hiebl

Rainer Roll

Philipp Strasser

Marco Pirker

Margit Klima-Bencic

Ursula Schöneborn-Siligan

Manfred Biermayer

The Support Team at MIC Customs Solutions is responsible for providing technical assistance and customer support for the company's global customs and trade compliance software solutions. This team ensures seamless software operation by troubleshooting issues, resolving complex technical problems, and delivering exceptional customer service. They work closely with clients to maintain and enhance system functionality, ensuring compliance with regional and national legal requirements.

Support Team

The Business Analysis team at MIC Customs Solutions is responsible for evaluating and improving business processes to enhance the efficiency and effectiveness of the company’s global customs and trade compliance software solutions. They gather and analyze data, identify business needs, and collaborate with stakeholders to ensure the software meets legal requirements and customer expectations. The team plays a crucial role in bridging the gap between customers' needs and the technical development of tailored software solutions.

Business Analysis

The Software Engineering team at MIC Customs Solutions is responsible for developing, implementing, and maintaining the company's suite of global customs and trade compliance software solutions. The team ensures the software integrates seamlessly with regional and national legal requirements, and works on enhancing system architecture, improving platform performance, and ensuring software quality to help our customers remain compliant and competitive in the global market.

Software Engineering

The Human Resources team at MIC Customs Solutions is responsible for managing all aspects of employee relations, including recruitment, training, and development, as well as ensuring compliance with regional and national employment laws. They also focus on fostering a positive workplace culture and implementing corporate social responsibility initiatives. The team supports the organization in maintaining a skilled and satisfied workforce to drive global growth and success.

Human Resources

The Information Security and Support team at MIC Customs Solutions is responsible for overseeing the integrity, confidentiality, and availability of information across the company's global operations. This team ensures robust cybersecurity measures, manages risk, and provides vital application support to ensure seamless functionality of MIC’s customs and trade compliance software for clients worldwide.

Information Security and Support

The Leadership Team at MIC Customs Solutions guides the company's strategic direction and operational effectiveness, ensuring alignment with the mission of providing top-tier customs and trade compliance solutions. Comprising key executives including the Managing Director, Founders, and EVPs from global sales, marketing, and operations, this team drives innovation, oversees business development, and fosters a culture of compliance and growth within the global market. Their collective expertise ensures MIC’s offerings remain responsive to evolving regulatory landscapes while meeting the diverse needs of over 700 clients worldwide.

MIC Customs Solutions

Org chart

Board & advisors

Teams

Support Team

Business Analysis

Software Engineering

Human Resources

Information Security and Support

Leadership Team

Offices

MIC Customs Solutions

Org chart

Board & advisors

Teams

Support Team

Business Analysis

Software Engineering

Human Resources

Information Security and Support

Leadership Team

Offices

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