Joseph Johnson is an experienced operations manager with a strong background in retail management. Currently serving as Operations Manager at Micro Center since November 2019, Joseph oversees 135 staff within a 35,000 square foot facility, generating up to $115 million annually and has successfully increased monthly service plan attachment rates. Previous experience includes roles as General Manager and Operations Manager at Staples, where sales metrics improved by 10% and store performance ranked 115 out of 1,250. Joseph's career also includes significant leadership positions at CVS Health, including Store Manager, where foot traffic increased from 12,000 to 15,000 customers monthly. Joseph is pursuing a Bachelor of Business Administration at Lehman College, expected to graduate in 2024.
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