Kyle Smith

Kyle Smith is an experienced IT professional with a strong background in system administration and client support. Currently serving as a System Administrator at MicroAge since January 2021, Kyle has expertise in providing IT support, managing user accounts, and utilizing Connect Wise for ticketing and issue resolution. Previous roles include Service Desk Specialist and System Administrator at Grade A, and a variety of positions at Apple, including Expert and Business Specialist, where Kyle focused on customer relations and sales of Apple solutions. Additionally, early experience as a Retail Supervisor at Carbon Computing and a Sales Representative at Tyroute Telus Communication laid a solid foundation in customer service and operational management. Kyle holds Associate's degrees in Marketing and Entrepreneurial and Small Business Operations from Algonquin College of Applied Arts and Technology.