Danielle da Silva

Customer Service Lead at Microcel

Danielle Da Silva is a seasoned professional with extensive experience in customer service and administrative support. Currently serving as Customer Service Lead and previously as Order Entry Specialist at Microcel Corporation since January 2020, Danielle has a solid background in sales support, having worked as Sales Support Manager at Wilton Brands and handled major accounts such as Amazon and independent companies. Danielle's earlier roles include Administrative Assistant positions at Canadian Plastics Group Ltd. and Wilton Brands, where responsibilities included managing significant accounts like Bombardier and ensuring smooth operations for various retailers. Danielle’s career began as a Front Desk Receptionist at Gemini Foods and includes a foundational role as a Customer Service Representative at Wilton Brands. Danielle holds education credentials from Everest College-Ontario and Cardinal Carter High School.

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