Arvind TD

Arvind TD is a dedicated Lead - Major Incident Manager with extensive experience in IT service management, specializing in the resolution of critical incidents in high-pressure environments. With 7 years in the field, they have worked at prominent organizations such as Microland Limited and Cognizant, where they have excelled in leading cross-functional teams and developing robust incident management processes. Arvind holds a Bachelor's Degree in Automobile Engineering from Saveetha School of Engineering, graduating with first-class honors. Passionate about incident prevention and fostering collaborative cultures, they are committed to enhancing organizational resilience and operational excellence.