Bivek Gurung is currently the Lead Operation Excellence at Microland, where they perform transactional audits for IT operations and support external audit preparation aligned with ISO standards. Previously, they served as a Quality Data Analyst at Mindcrest and as a Senior Associate in Transactional Quality at Allstate India, where they conducted audits and recommended process enhancements. Bivek holds a Bachelor's degree in Accountancy and Business from the University of North Bengal and an Executive MBA in Management from NIBM Institute, with over nine years of experience in audit and process improvement.
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