Jaideep Bhaskaran

Sr. Manager Operations Excellence at Microland

Jaideep Bhaskaran is a seasoned professional with extensive experience in operations excellence, training, quality management, and compliance. Currently serving as Sr. Manager Operations Excellence at Microland Limited since April 2024, Jaideep previously held the position of Associate Director at CoinSwitch, overseeing customer experience, training, and knowledge management within the prominent crypto exchange platform in India. Prior to CoinSwitch, Jaideep contributed as Associate Director at CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED and held various roles at Concentrix, including Group Leader and Deputy General Manager, focusing on training delivery and transactional quality for over a decade. Earlier in the career at Firstsource Solutions Pvt Ltd, Jaideep gained foundational experience as Assistant Manager Training. Jaideep holds a Bachelor’s Degree in Commerce from Adarsh Vidyalaya High School in India.

Links

Previous companies

Concentrix logo
CoinSwitch logo