Rakeshkumar Bj

Rakeshkumar BJ is an experienced professional in service delivery and incident management, currently serving as Associate Manager at Microland Limited since August 2022. Prior to this role, Rakeshkumar held positions at DXC Technology from October 2018 to May 2022 as a Senior Incident Lifecycle Management specialist, where responsibilities included managing P1 and P2 incidents and leading multi-national teams to resolve critical issues. Rakeshkumar also worked at Brillio as a Major Incident Management lead, overseeing high-priority incidents for numerous operational centers, and previously served as a Senior Operations Specialist and Senior Technical Support Representative at C-Cubed Solutions, providing technical support and managing case communications for clients. Rakeshkumar holds a Bachelor's degree in Electrical and Electronics Engineering from Hindusthan College of Engineering and Technology, earned between 2005 and 2009.