Rob Farro is a seasoned professional with over 28 years of experience in IT outsourcing service contract delivery and management, IT operations, and customer success. They have held various leadership roles, including Director-Customer Success at Microland Ltd. since March 2022 and previously served as a Service Delivery Manager at Hewlett Packard Enterprise for 12 years. Rob specializes in IT governance, process improvement, and soft skills training, and has worked on digital transformation projects for organizations of varying sizes. Their educational background includes studies at the University of Mumbai from 1986 to 1988.
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