Shiju John

Shiju John is an experienced professional in service delivery and operations management with a career spanning from 2002 to the present. Currently serving as a Senior Manager of Service Delivery at Microland Limited since August 2022, Shiju previously held positions at Concentrix, including Senior Service Delivery Manager and Business Manager, from April 2018 to August 2022, as well as Service Delivery Manager at Cognizant Technology Solutions India Private Limited. Early career experience includes multiple roles at Concentrix and IBM, contributing to process transitions and documentation. Shiju began professional life as a Lecturer in Computer Science at Dr. R. K. Shanmugam College of Arts and Science. Educational background includes a Bachelor of Science in Mathematics and a Master of Computer Applications from St. Joseph's College, Trichy.