Shruti Sinha is an experienced professional in incident and business process management, currently serving as Lead Incident Management at Microland Limited since December 2022. Prior roles include Business Process Lead at Tata Consultancy Services (September 2018 - December 2022) and Senior Analyst at Capgemini (September 2015 - August 2018), where responsibilities encompassed ensuring process quality, coordinating incident resolutions, and managing IT infrastructure incidents. Earlier experience includes working as a Senior System Associate at Wipro BPS, providing technical support for HP products. Shruti Sinha holds a PGDM in Operations Management and Supervision from NMIMS CDOE and a Bachelor's degree in Electrical and Electronics Engineering from Panjab University.
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