Varshini Singh is an experienced operation excellence lead at Microland Limited, with a strong background in technical support, quality analysis, and coaching within the B2B domain. Having previously held positions at HCLTech, Tech Mahindra, and Hexaware Technologies, Varshini has developed expertise in incident management and escalation management while utilizing tools such as SAP ERP and Salesforce. Varshini is currently pursuing an MBA in Finance at Gurunanak College, set to graduate in June 2024, and is a certified Lean Six Sigma Black Belt. With a passion for learning and various interests including geopolitics and astronomy, Varshini continuously seeks to enhance their skills and career prospects.
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