Vinod Y. is a senior subject matter expert in desktop virtualization and team leadership with over 14 years of experience in IT service delivery, production support, and infrastructure management. They have a proven track record of achieving high levels of customer satisfaction and managing complex incidents effectively. Vinod has extensive hands-on experience in Citrix administration and technical support and is proficient in a variety of Citrix products and integrated applications. Formerly associated with IBM, Microland Limited, and an ex-IBMer, Vinod holds a Bachelor of Technology in Computer Science from Dr. A.P.J. Abdul Kalam Technical University.
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