JH

Johnathan H.

IT Support, Tier 2 at Micrologic Associates

Johnathan H. has a diverse background in IT support and technician roles. Johnathan started their career at Avtech Institute of Technology as a Laboratory Assistant, where they upgraded desktops, replaced faulty parts, created virtual machines, and configured devices to a network. In 2022, they worked as a Consultant Computer Technician at ROBERT HALF INTL INC, where they set up IT equipment, managed incidents with peripheral devices, and collaborated with cross-functional teams. Currently, they are working at Micrologic as an IT Support Tier 1, where they problem-solve hardware and software issues, provides customer service by running queries, and utilizes various troubleshooting tools.

Johnathan H. began their education at Avtech Institute of Technology in 2021, where they obtained a Certification in PC/LAN Help Desk Support. Prior to that, in 2019, they attended Union College - NJ and earned a Certification in Soft Skills. Between 2009 and 2014, Johnathan attended Bloomfield College, where they completed their Bachelor of Arts degree in Animation, Interactive Technology, Video Graphics, and Special Effects. In 2008 and 2009, they also obtained a Vocational Certificate of Completion from Cisco Networking Academy in CCNA Discovery: Networking for Home and Small Businesses.

In addition to their formal education, Johnathan has obtained several certifications. In 2019, they acquired the IC3 Digital Literacy Certification, Key Applications, Living Online, and Microsoft Office Specialist Word certifications from Certiport - A Pearson VUE Business and Microsoft. Johnathan also completed the Union County WIBC Soft Skills Training offered by Union County College.

More recently, in 2020, Johnathan obtained the Microsoft Office Specialist Excel and PowerPoint certifications from Microsoft. In 2022, they obtained the Secure Infrastructure Specialist, IT Operations Specialist, A+, Network+, and Security+ certifications from CompTIA. Lastly, in 2021, they acquired the Computing Fundamentals certification from Certiport - A Pearson VUE Business.

Overall, Johnathan H. has a diverse education background, including certifications in both technical and soft skill areas.

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