MicroPact
Greg Richardson is an experienced Application Engineer at MicroPact since August 2016, with a strong background in software development and technical support. Previously, Greg worked as a Software Engineer at Baxter Healthcare Corporation, where applications were developed to assist pharmacies in order management. Prior roles include serving as Technical Services Lead at Baxter International Inc., leading a team in troubleshooting software and hardware issues, and as a Customer Complaint Specialist at Baxa Corp, analyzing product complaints. Additional experience includes working as a Technical Support Representative at Baxa Corp, resolving customer issues and providing training on medical devices. Greg holds a Bachelor of Science in Information Technology, specializing in Software Engineering from the University of Phoenix.
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MicroPact
MicroPact was founded in 1997 with the goal of empowering large-scale enterprises to take control of their information through accelerated access to critical data. Today MicroPact's Unified BPM platform for Case and Business Process Management, entellitrak, is used by more federal agencies than any other BPM product.MicroPact's growthand achievements have been recognized with numerous awards. Our high standards for service excellence and customer support have remained consistent throughout our company's history. We know our success starts with yours.Learn more about our Business Process Management & Case Management software entellitrak at www.micropact.com.