Alison Phillips is a Senior System Analyst at F12.net since July 2023 and has been a Computer Systems Service Technician at Microserve since September 2014. At Microserve, Alison coaches new employees on troubleshooting computer issues, provides customer support, and has contributed to significant projects, including the installation of over 200 desktop computers and the development of network documentation using Microsoft Visio. Previous roles include Desktop Technician at Randstad Technologies, where Alison specialized in remotely imaging computers and troubleshooting operating systems, and Security Coordinator at Wipro, focusing on IT security and efficiency in access requests. Alison holds a BSc in Animal Biology from the University of Guelph and a diploma in Medical Office Assistance from Medix School.
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