Muhsin Hamzah is a seasoned IT professional with extensive experience as a Systems Administrator and IT Support Specialist. Currently serving as a Systems Administrator - Tier 3 at Microserve since May 2018, Muhsin provides deskside escalation support and manages infrastructure administration across various cloud and on-premises environments, including Azure AD, Intune, and VMware. Previous roles include Systems Support Specialist - Tier 2 at Microserve, IT Support Specialist at JTB International (Canada) Ltd., and Information Systems Technician, where responsibilities ranged from supporting over 100 users to troubleshooting enterprise-level administration tools. Additionally, Muhsin has experience as an Independent Contractor with Cryopeak LNG Solutions, providing engineering services, and as a Mechanical Designer (EIT) involved in significant LNG facility projects. Muhsin holds a Bachelor of Engineering (Honours) degree in Mechanical Engineering from IIUM, obtained in 2014.
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