Ahmad Shabazz is a seasoned tech leader specializing in customer experience, cloud engineering, and responsible AI. Currently serving as the Senior Director of Engineering at Microsoft, Ahmad focuses on enhancing customer-centric solutions and embedding governance frameworks for ethical AI deployment. Previously, Ahmad held impactful roles at industry giants like Facebook, Google, and Airbnb, leading significant customer experience initiatives and managing large teams. With an MBA from Howard University and extensive expertise in various operational strategies, Ahmad is known for fostering innovation and championing collaboration across organizations.
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