Ahmed Ashour is currently a Senior Site Reliability Engineer at Microsoft, a position they have held since 2016. They previously worked at Microsoft as a Technical Support Engineer and a Support Escalation Engineer from 2012 to 2014. Prior to that, Ahmed gained experience at Orange Business Services as a SharePoint Solutions Engineer and Customer Technical Lead, as well as a Messaging Specialist Engineer. Their early career included roles at Microlab Solutions as a Senior Technical Support Engineer and at Hertz Egypt as an IT Administrator. Ahmed holds a Master's degree in Advanced Software Engineering from University College Dublin and multiple technical certifications from esteemed institutions such as Microsoft and Redhat.
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