Alvin Tsou

Alvin Tsou is a Senior Technical Product Manager at Microsoft, specializing in Microsoft Teams Rooms Managed Service since September 2016. Alvin leads strategic alignment between product divisions, achieving a 12x reduction in customer pain and significantly exceeding fiscal objectives. Key contributions include the launch of Windows Autopilot and Teams Autologin, as well as the introduction of machine learning capabilities for troubleshooting in Teams Rooms. Earlier roles at Microsoft involved managing the device licensing infrastructure for Intune and facilitating the migration of tens of thousands of customers to improved systems. Alvin's educational background includes a Bachelor of Applied Science in Nanotechnology Engineering from the University of Waterloo, complemented by research experience at Soochow University and internships across various engineering and product management roles.