Amelia K. Bacher is currently the Sr. Director, Customer Success Account Management Leader for the West Region at Microsoft, a position they have held since 2020. Prior to this role, they served in various leadership positions at Microsoft, including Service Practice Leader for the Southwest Region and Director of Customer Solutions. Amelia's extensive experience also includes serving as Vice President of Regional Deployment Engineering at Excite@Home and Manager at NASA Ames Research Center. With a robust background in customer engagement and support, Amelia has demonstrated a commitment to excellence in technology and customer success throughout their career.
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