Ben Wilk is a seasoned professional currently serving as a Sr. Support Escalation Manager, Service Manager at Microsoft. With over 17 years of experience in leadership roles, Ben has previously held positions as Operations Manager at CompUSA and various managerial roles at Microsoft, including Store Manager and Assistant Store Manager. Ben's extensive background in customer service and team leadership has empowered them to drive operational excellence and engage effectively with some of the world’s largest organizations.
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