Billy Ward is a seasoned Customer Success and Delivery Executive with over 25 years of experience in enterprise-scale digital transformation and customer success management. Currently serving as a Director at Microsoft, Billy acts as a trusted advisor to C-Suite executives, driving cloud adoption and measurable success. Previously, Billy held leadership roles at Delta Air Lines and owned a leadership consulting firm, having developed significant strategic partnerships and successfully led numerous high-impact projects. Billy founded the Men’s Soccer program at Boyce College, achieving impressive coaching milestones while maintaining a strong focus on academic success.
This person is not in the org chart
This person is not in any teams
This person is not in any offices