Boris Volfson is a versatile UX Generalist and Product Manager who currently serves as a Senior Product Manager at Microsoft, focusing on AI features for the Dynamics 365 Customer Service Copilot Team. They have previously held roles such as Principal UX Designer at Nuance Communications, where they designed user interfaces for various industries and contributed significantly to community engagement initiatives. Boris also founded a successful café in Montreal and has conducted research in cognitive science at prestigious institutions like McGill University and MIT. They hold dual degrees in Cognitive Science from McGill University.
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