Brian Graftaas is a Senior Customer Success Account Manager at Microsoft, where they have been since 2020 after evolving from a Sr. Technical Account Manager role held from 2014 to 2020. With over 20 years of experience in program execution and business strategy across sectors including software and manufacturing, Brian has a strong focus on customer service and partner channel management. They have also contributed to cybersecurity education as a co-lead and promoted diversity and inclusion as a board member of the Fargo Disability ERG. Brian earned a Bachelor of Arts with a dual major in English and Mass Communication from Minnesota State University, Moorhead.
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