Carlos Rivera is a Navy veteran and Crisis Manager at Microsoft, where they oversee major financial and service outages within the Commerce and Ecosystems organization. They have over eight years of experience in leadership and training, previously serving as a post-secondary instructor in the Navy, providing oversight for training programs and enhancing operational procedures. Carlos has also completed specialized technical training in Server and Cloud Administration at Embry-Riddle Aeronautical University and is pursuing a degree in Information Technology from Western Governors University. Passionate about advocacy, Carlos aims to educate individuals affected by domestic violence and children of drug addiction on becoming cloud professionals over the next five years.
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