Charles Jones is a results-driven executive leader currently serving as the Principal Service Engineering Manager at Microsoft, where they lead Windows Servicing & Delivery engineering initiatives. With a proven track record in global product development, process optimization, and quality engineering, Charles has consistently delivered multimillion-dollar savings and fostered innovation within technology environments. Previously, they held roles at HP and Compaq Computers, focusing on systems software, field product engineering, and strategic project management. Charles is also involved with the Cypress Dance Project as a board member, overseeing policies to drive organizational growth. They hold multiple certifications and degrees in project management and engineering.
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