Charles Joy is an experienced technology professional with a diverse background in solutions architecture, program management, and site reliability engineering. Charles has held various positions at Microsoft, including Principal Service Engineer (SRE) and Senior Program Manager, focusing on enhancing the Azure Stack platform's reliability and customer success. Prior experiences include a consulting role as a Solution Specialist and leadership in database administration at Raytheon. Charles holds a BBA in Management from Texas State University and an AA in Social Science from Jamestown Community College. Currently, Charles serves as Principal SRE Manager at Microsoft, leading a team dedicated to improving product support and quality for Azure Stack.
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