Charlotte Clement, previously known as Roffey, is a Senior Customer Success Account Manager at Microsoft, where they have supported customers for over nine years, focusing on Higher Education institutions for the past two years. They are passionate about the transformative potential of AI and work to build trusted partnerships that align strategy with outcomes. Prior to their current role, Charlotte gained valuable experience as a Project Worker and various account management positions in different organizations. Currently, they are pursuing a degree in Graphic Design at Southampton Solent University.
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