Cheng Lei Lim is a Certified ScrumMaster and change practitioner specializing in AI workforce transformation. With a solid background in program management and customer success at Microsoft, Cheng has excelled in leading cross-functional teams, managing customer engagement initiatives, and driving revenue growth. Currently serving as a Senior Solution Specialist, Cheng collaborates with business decision-makers to design solutions that enhance productivity and facilitate digital transformation. Cheng holds a Bachelor of Computing from the National University of Singapore and a Diploma in Information Technology from Singapore Polytechnic.
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