Chris Lineback is a skilled Sr. Crisis Manager at Microsoft, specializing in critical situations and crisis management related to client messaging technologies such as Outlook and Exchange. With over 20 years of IT customer service experience, they have supported all versions of Windows and Microsoft products, contributing significantly to major projects like the successful deployment of Office 2003. Chris has also served as a Support Engineer and Escalation Engineer in various roles, where they provided high-quality support and resolved critical situations for Premier customers. They are currently pursuing a degree in English and Criminal Justice at East Tennessee State University.
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