Chung Kuo is a Senior Service Engineer at Microsoft, where they leverage their extensive technical and customer support experience. Previously, Kuo worked as a Systems Engineer at Amazon from 2013 to 2021 and at Nuance Communications, where they contributed to the development of the Nuance Nina virtual assistant. Earlier in their career, Kuo served as an Information Technology Coordinator at PRO Sports Club. Kuo holds a Bachelor of Arts in Business with a focus on Management Information Systems from Western Washington University, earned in 2002.
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